Due to the war in Ukraine, we no longer ship to Russia nor Belarus. Unfortunately, we are not able to ship to Ukraine either. Our thoughts and compassion goes to the Ukranian people and we support the activities of the Danish Red Cross within Ukraine with financial aid to the best of our ability and we also support local communities in Denmark in their efforts to welcome Ukranian refugees by providing them with clothes.
Goods are shipped within 0-3 days after receiving your order. We ship worldwide with Postnord (Scandinavian Postal Service), UPS, FedEx and/or DHL - you can choose from various service levels/transit days/prices - depending on your location.
We ship FREIGHT FREE within the EU (all countries) if your order value (excl. shipping cost) exceeds 100 EUR. You can choose to have your freight free order shipped as a "tracked letter" with Postnord (handed over to your local postal service for delivery) or to a drop-point with Fedex, UPS or DHL (depending on your location). If you wish for a faster or for you a more "comfortable" or quicker service level, these are offered at attractive prices and can be selected in the checkout. For orders below 100 EUR we offer a variety of shipping methods at very attractive prices.
If you are able to have us ship to a company address, this may be the "safest" way to receive your order. If we ship to your home address, please follow the shipment through the tracking e-mail we sent you when shipping your order. If it becomes obvious, that you will not be able to be at home when the parcel arrives, you should either contact the freight company and arrange for later delivery or write a power of attorney, authorizing the courier/your local postal service to leave the parcel outside – at a place described by you. You should only do this if you are willing to take responsibility for the parcel from then on!